Frequently asked questions
How can I reach you?
We're here for you! Whether you have questions about our jewellery or just want to chat about your favourite pieces, we're here for you every day of the week.
Our hours:
- Mon - Fri: 9:00 AM - 5:00 PM
- Sat - Sun: 10:00 AM - 4:00 PM
We aim to respond within 24 hours, but we always strive to respond to you as quickly as possible.
How is Your Jewellery Made?
Every piece of jewelry is crafted with precision and love. We use high-quality materials, paying close attention to every detail to create timeless designs that will last for years to come. Each item is carefully inspected to ensure it meets our high standards before it reaches you.
What Payment Methods Do You Accept?
We’ve made payment easy and secure. You can use Amex, PayPal, Visa, MasterCard, Apple Pay—whatever works best for you.
How Should I Care for My Jewellery?
To keep your jewellery looking radiant, follow these tips:
- Avoid contact with water, lotions, and perfumes.
- Store your pieces in a dry, cool place when not in use.
- Use a soft cloth to gently clean your jewelry and maintain its shine.
IIf you have any questions about jewelry care, feel free to reach out—I’m here to help!
Do You Offer Free Shipping?
Yes! We’re delighted to offer FREE world wide delivery for all orders. Once your jewellery is on its way, we’ll send you a tracking number so you can follow its journey to your doorstep.